People oriented, determined and entirely focused on service quality.
Your network's control panel
An instant insight into the quality of the service you offer your clients.
Controlling your objectives
Implementation of processes useful to change
Your recruitment success
Assessment Centers for internal or external candidates
850 Mystery Shoppers
8500 annual reports
We are a team of communication experts. Our objective is to substantially enhance the dialog between a client and the person taking care of them or between the members of a particular group. We have over 30 years combined experience in sales and team management. Our clients range from large Belgian companies to growing SMEs.
Our Guarantee !
We exert a positive influence on your client’s customer satisfaction.
Together with your partners, Cohérences conceives the best solutions for a constructive dialog between your company and it’s clients.
Quality is the leitmotiv of each and every one of our operations.
It is much more than a simple leitmotiv.
Diagnostics, neutral observations, flexibility and speed of our interventions according to your deadline objectives all synergize into a human focused process aimed at maximization of your partners’ potential.