Xplain, the integrated Mystery shopping campaign creation and follow-up tool
All of the steps to be followed during a Mystery Shopping campaign are managed through our dedicated software: “Xplain”
Available online, this system covers all of the aspects of a Mystery Shopping campaign. It is used right from the start during the creation of the survey and then allows for management and planning of visits.
All of the people involved in Mystery Shopping for our clients use this system to consult the results of each visit. Each type of user has specific rights and can only access information necessary to the successful completion of their tasks.