Our tool: Xplain

Cohérences takes as much or as little time as you want them to take for the preparation of each campaign. This initial effort allows for a smoother implementation of the campaign. It allows for effective planing, the list of locations are input into Xplain, their addresses and names obviously, but also their opening hours, days off and the people to observe.

Drafting the survey is an essential step to ensuring you get full value out of your campaign, it will determine the assessment you will make of your network. Xplain offers a large palette of functions relating to question creation: MCQs, free text, comments, external document attachments, photos, scans of documents, audio recording clips : the possibilities are endless.

Forwarding of results is, in our eyes, a crucial component. Xplain incorporates numerous functions allowing you to visualize and export your campaign’s results.

For each visit you will have access to a screen allowing you to read the report. You can also download each report in PDF format. Xplain constantly informs you on new reports added into the system, and you can even choose to receive them directly by email in PDF format: a real time-saver!

The data for each campaign is visible in chart form. You can compare your retail outlets to each other, or extrapolate all of the useful stats for each retail outlet, for each zone, region or even on a national level.

That’s not all. Xplain puts the entirety of this data at your disposal in Excel format; this is your opportunity to create reports tailored to your specific needs.

Xplain is available online. However, your data is protected, our IT team has taken the necessary precautions so that access to your data is restricted to authorized persons only. Nonetheless, you can easily access your data without needing to install anything on your computer. And as a campaign manager, you can decide what access you decide to grant each user type you’ll have created.